Sector 01 — Live · AI Smart Assistant

Ziyanah — Answers Customers. Never Sleeps.

AI sits inside WhatsApp, Telegram and Messenger. The moment a customer messages, it replies, takes the order, and escalates anything complex to a human — natively in Bangla, around the clock.

01 / COMMERCE

WooCommerce Order Lookup

Customers ask for an order number on WhatsApp and get live status pulled straight from the store.

02 / LANGUAGE

Native Bangla Support

Not translated — understood and answered in Bangla from the ground up.

03 / TEMPLATES

Approved Templates & Broadcast

Meta-approved template management with opt-in-only broadcasts, fully policy compliant.

04 / HANDOVER

Ticketing with Cooldown Logic

Automations run with per-contact cooldowns so replies never loop; complex cases route straight to a ticket.

05 / CONTACTS

Leads, Tags & Campaigns

Contact tagging, brand preference, campaigns and analytics — one dashboard.

06 / SECURITY

Signature-Verified Webhooks

X-Hub-Signature-256 verification with masked logging — tokens are never exposed.

Next up: an in-house website live-chat widget — built to go beyond Tawk.to and Reve Chat, a first for Bangladesh.

Why Ziyanah

Global Tools Don't Speak Bangla. This One Does.

Intercom, Tidio and Freshchat weren't built for Bangladesh — not in price, not in language.

Factor
Global Tools
Ziyanah
Language
English only
Native Bangla
Monthly Cost
$50–$500
৳0–৳1,499
Support
English, off-hours timezone
Bangla, local
Bangladesh Context
None
Built in
Pricing — Ziyanah

Plans That Scale With Usage. Start Free.

From solo resellers to enterprise operations, there's a tier built for each stage.

Free
৳0 / forever
 
  • 1 channel (WhatsApp)
  • 100 AI replies / month
  • 5 knowledge entries
  • 1 admin seat
  • Basic dashboard
Start Free
Starter
৳499 / month
Annual ৳4,990 — 2 months free
  • 3 channels
  • 1,000 AI replies / month
  • 50 knowledge entries
  • 2 agent seats
  • Queue + basic tickets
Get Starter
MOST POPULAR
Growth
৳1,499 / month
Annual ৳14,990
  • All channels
  • 5,000 AI replies / month
  • Unlimited knowledge base
  • 5 agent seats
  • Full tickets + CSAT + SLA
  • Voice support + white-label
Get Growth
Enterprise
Custom
 
  • Unlimited everything
  • Custom AI training
  • Dedicated support
  • On-premise option
  • SLA guarantee
Contact Sales
Who It's For

Targeting Follows How the Business Actually Grows.

Start with the easiest conversion, then expand tier by tier.

Tier 1
Digital Product Resellers
Hundreds of repeat questions daily, replies needed even at night — the easiest conversion.
Tier 2
F-commerce Sellers
Facebook and Instagram shop owners overwhelmed by comments and inbox volume.
Tier 3
Service Businesses
Restaurants, salons, clinics — bookings and inquiries handled end-to-end by AI.
Tier 4
Mid-size E-commerce
Daraz sellers and independent stores scaling customer service without scaling headcount.
Tier 5
Corporate & Enterprise
Banks, telecoms, hospital chains — custom and on-premise deployments.

Ready to Stop Answering the Same Question Twice?

Start free today. Upgrade only when your volume needs it.

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